Shipping
We try to ship your order on the same day we receive it. We ship only on standard business days. If your shipment is time-sensitive, please call before ordering to confirm that we will be able to meet your requirements. We will make all reasonable efforts to initiate shipment and schedule delivery as close as possible to your requested delivery date(s). However, please keep in mind that our delivery dates are estimates only and shipments may be affected by factors outside our control that we cannot be responsible for delays or shipping errors caused by the shipment carriers. Orders may not be canceled or rescheduled after the order has been submitted by TEquipment to the shipment carrier.
Questions? Click here to contact us
Can I Ship on my Own Account?
In most cases, yes, you can ship on your own account. However, it is best to check with us first as this could cause a delay in the processing time of your order.
International web orders can not ship on your account (BorderFree).
Can I ship it overnight (2nd day, three day, etc)?
Yes, as long as the product is in stock. All express orders, overnight, second day, and three day deliveries placed by phone must be received by 2:00PM Eastern Standard Time in order for us to attempt to ship it out same day.
Carrier Information
We primarily ship UPS and FedEx. Other carrier services may be available upon request. However, we reserve the right to ship with the carrier of our choice when necessary. Shipping charges vary per item but we try our best to charge exact shipping prices. Please contact us for a quote. Overnight, 2nd day, and priority shipping are available on most items. Contact us if you have any questions.
International web orders shipping with BorderFree utilize DHL and deferred carriers.
Shipping Terms
All shipments by TEquipment.NET are F.O.B. point of shipment from TEquipment.NET's facility. You are responsible to pay all shipment charges, which are in addition to the purchase price of the products. We may make deliveries in installments, as necessary. If the “Signature Required” option is waived during checkout, it is the customer’s responsibility to contact the carrier in the event a shipment is lost, stolen or unclaimed.
International web orders should refer to: https://www.borderfree.com/faq/
Signature Option
Carriers charge $4.99 for this option and it is available as an add on at checkout. If you are concerned about your delivery location, we strongly recommend that you require a signature for delivery to protect against potential thieves.
In 2015, an estimated 23 million American had packages stolen from their porch. Please note by NOT choosing this service, we’re unable to protect you against loss or theft. We cannot control what happens when the driver leaves the package outside your home or business.
If I place an order over the weekend, will my order ship out on the same day?
Currently, we only process shipments Monday through Friday. If an order is placed on the weekend, and the product is in stock, your order would ship on the next available business day.