They're ok
3.0
We purchased two of these systems back in May. They work alright for the most part, but the software is a little buggy (crashes a lot, even though we installed them on clean, brand new systems with no other software installed except for Jump Desktop for remote access). Temperature readings are a degree or two lower than actual temperatures, which is relatively ok, but we get a lot of false high temperature readings, usually in the afternoon, but sometimes in the morning as well. Tech support is slow to respond, and usually exacerbates the slow response by only corresponding through email, and usually asking questions that don't really help move things along. In retrospect, I probably would have purchased a Fotric system.
Verified Purchase
David Rodenborn on
Sep 23, 2020
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Inaccurate
1.0
After 2 weeks of troubleshooting we are not happy with this product. It doesn't matter what settings we changed it had an error of 2-5 degrees. Disappointing.
Charles Lunn on
Aug 26, 2020
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(1)
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Works pretty well
4.0
The system works pretty well. We get a few false temp readings in the afternoon when the sun is coming in. But overall it works pretty well. Setup is kind of finicky, but once it is setup you don't need to mess with it.
on
Aug 06, 2020
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Works Great!
5.0
This device works great. Exactly as advertised. I had it set up and running within 30 minutes.
on
Jul 06, 2020
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Not worth it
1.0
We purchased one, hoping that because it had a dedicated temp source the temp scanning would be more accurate. It is far from it. It reads your temp differently based on height. I had it set up in my office, it read my temp fine and consistent for several hours. I went out side in the heat (80 degrees and wind blowing). Came back in side and for the rest of the afternoon i was over 100 degrees and my thermometer read me the same temp before and after going outside. Really disappointed and can't return.
TEquipment reponse: Thank you for your feedback. Please contact us to go over possible issues you may be having. Often they are do to setup and procedure issues and sometimes firmware/software versions.
hitechgreg on
Jul 01, 2020
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Seek Scan Performs
5.0
Happy with this device.
Set it right at the entrance. Hook up to a large TV set so when people come in, they will stop to look at themselves on the T, giving time for scanner to do its work.
People can see themselves and the results PASS or FAIL status on the TV.
Also change the PASS sound with the voice message informing PASSED, Can come in etc.....
on
Jun 30, 2020
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Thermal Imaging system
5.0
Easy to set up and easy to relocate as well.
on
Jun 29, 2020
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Simple and works well
5.0
This unit was very simple to set up and works very well. Even though it is not an all in one unit that looks "pretty" it is used in a heavy use area which see a lot of "abuse" this unit, since it is not an all in one, has the ability to take this abuse.
Simple and works well on
Jun 29, 2020
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Seek thermal Scan
4.0
This unit is very good once you find the proper distances and angle for the environment you set it up in. the fact that it is portable has both benefits and drawbacks. you can move it to other locations rapidly but some times it gets knocked out of alignment by people with awareness issues. Witness marks are a must once you find the correct positioning to maintain smooth operations.
on
Jun 29, 2020
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Great Alternative to replace Non-contact thermometer
5.0
Product does what it is intended to do. People are much more comfortable during screening, no need of having someone close to them. Accurate data, software updates addressing issues keep product superiority and data reliability.
Anonymous on
Jun 26, 2020
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Great Scanner
5.0
This little unit could not be easier to set up or use. Just as advertised. Highly recommend.
Verified Purchase
Rick Benham on
Jun 02, 2020
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Perfect Solution For Our Business
5.0
This system performs exactly as advertised. We have had it in place for almost two weeks, and other than a few false positives on hot days (resolved by employee stepping aside for 1-2 minutes in air conditioning to cool off), the system has worked perfectly.
Extremely easy to set up. Make sure your IT department provides you with a PC that won't go into hibernation or shut down.
Verified Purchase
Brian Johnson on
May 29, 2020
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Works as intended!
5.0
It is early days for the software, but the hardware itself was very easy to setup, and works to provide quick temperature readings while ensuring anyone who is recording the temperatures is at a safe distance.
Anonymous on
May 27, 2020
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Technically Superior and versatile mounting and real world functionality
5.0
This product does what it is intended to do. This product complies with FDA guidelines and the fixed heat source really sets it apart from other "thermal cameras" driven by software and AI only. The price is great and this is what you should be installing for your automated temperature monitoring system as we get back to business.
Jude Harper RCDD/NTS on
May 27, 2020
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(2)
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Loving our Seek Thermal Scanner
5.0
The Seek Thermal Scanner was easy to setup and easy to operate. Our employees step in position, check their reading and move through our temperature screening lines quickly. It has truly simplified our screening process. THANK YOU! Ames, Iowa
Verified Purchase
Teresa Mason on
May 21, 2020
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